Privacy Policy
1. Introduction
At dextermanley.com (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with our services. We adhere to the highest standards of privacy and data protection and comply with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”).
2. Scope of This Policy and Data Controller
This Privacy Policy applies to personal data processed through our website, dextermanley.com, and related services. The data controller for personal data collected through dextermanley.com is us, and we can be contacted at [email protected].
This policy applies to all users of our site, including visitors, customers, contractors, and registered account holders.
3. Categories of Data We Process
In the normal course of operating our website and services, we may process the following categories of personal data:
a. Usage Data: Includes details about your interactions with our website, such as your IP address, browser type, referring/exit pages, pages visited, session duration, and date/time stamps.
b. Account Data: Includes your name, email address, physical address, telephone number, and login credentials.
c. Profile Data: Encompasses your communication preferences, purchase history, behavioral data, and any profile settings you choose to configure.
d. Communication Data: Includes records of communications with us—such as support requests, submitted inquiries, emails, and contact form messages.
e. Technical Data: Comprises data about the devices and technology you use to access our services, such as device type, operating system, language settings, and browser configurations.
f. Transaction Data: Includes details about payments you’ve made to us or orders you’ve placed, including billing and delivery information.
g. Preference Data: Contains marketing communication preferences and information related to your interests in our products or services.
4. Legal Bases for Processing Personal Data
We rely on a combination of legal bases to process your personal data:
– Consent: When required, we obtain your explicit permission—for example, for sending marketing materials or setting non-essential cookies.
– Contractual Necessity: We process data when it is necessary to perform a contract, such as fulfilling an order.
– Legal Obligation: We may process data to comply with relevant laws and regulations.
– Legitimate Interests: We process data to understand how our website is used, improve user experience, and ensure security—where these interests are not overridden by your rights and freedoms.
5. Your Rights Under Applicable Law
Under GDPR and CCPA, you may have several rights with respect to your personal information, including:
– Right to Access: You may request confirmation of whether we process your data and to gain access to your personal data.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Where legally applicable, you may request we delete your personal data.
– Right to Restrict Processing: You may request we limit the way in which your data is processed in certain circumstances.
– Right to Data Portability: You are entitled to receive your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: Where we process your data based on legitimate interests or for direct marketing, you may object to such processing.
To exercise your rights, please contact us at [email protected]. We will respond to legitimate requests in compliance with applicable regulations.
6. Security Measures
We implement appropriate technical and organizational safeguards to ensure a level of security appropriate to the risk, including but not limited to:
– End-to-end encryption of sensitive information
– Role-based access controls and secure authentication
– Secure data storage and routine encrypted backups
– Regular staff training on data protection procedures
While no transmission over the Internet is completely secure, we work diligently to protect your information.
7. International Data Transfers
Where applicable, we may transfer your data to jurisdictions outside of your home country. When transferring personal data internationally, we ensure appropriate safeguards are in place—such as standard contractual clauses approved by the European Commission or reliance on adequacy decisions under Article 45 of the GDPR. For individuals under CCPA jurisdiction, such transfers will be made in accordance with applicable U.S. federal and state regulations.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
– Usage and Technical Data: Up to 12 months for analytics and security purposes
– Account and Profile Data: As long as the account is active and for up to 7 years afterward
– Communication Data: Retained for 2 years after your last interaction
– Transaction Data: Kept for 7 years for taxation and audit purposes
– Preference Data: As long as consent remains valid, or until you withdraw it
9. Cookie Policy
Our website, dextermanley.com, uses cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device when you visit our site.
We use the following categories of cookies:
– Essential Cookies: Required for the website to function properly (e.g., authentication, session stability)
– Functional Cookies: Enable enhanced features such as remembering your preferences
– Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics)
– Performance Cookies: Optimize the speed and performance of our services
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, you have the right to manage your cookie preferences. Upon visiting dextermanley.com, you will be presented with the option to accept or reject non-essential cookies. You may also manage cookies within your browser settings.
Residents of California may opt out of the “sale” of personal information, as defined by the CCPA, using the tools provided on our website.
11. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that a child under 13 has provided us with personal data, we will take appropriate steps to delete such information. Parents or guardians who believe their child has submitted personal data may contact us at [email protected] for assistance.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our personal data practices. Any significant changes will be communicated via notices on dextermanley.com. We encourage you to review this Privacy Policy periodically.
13. Contact and Questions
For questions or concerns regarding this Privacy Policy, or to exercise your data rights under applicable data protection laws, please contact us at:
Email: [email protected]
We are committed to full compliance with data protection laws and the protection of your privacy. If you have any concerns regarding the handling of your personal data, do not hesitate to reach out.